Simon Delivers its last order
July 15th, 2008 by ClaudeTagged as: SimonDelivers.
Received this email at work, as we use Simon Delivers for pop and coffee delivery to our office.
Economic fall-out is starting the domino chain.
Dear Valued Customer,
After almost 9 years of striving to provide you an exceptional online grocery
experience, I am sorry to inform you that we will be delivering our last
orders over the next two weeks. Today’s economic conditions, including the
spike in food and fuel costs, have forced us to make this very difficult
decision.Over the years we have valued your business and appreciated the
relationship we have developed with you. We have an incredible team behind
the scenes responsible for our nationally-recognized website and the
processes necessary to fulfill your orders. Our team members have done an
exceptional job selecting, picking and packing your orders to your
satisfaction. Our friendly Neighborhood Service Representatives have come
to know you, your families and your businesses well.We have heard many stories over the years about how our service made a
difference in your lives, and those stories fueled us to work hard for our
business and you. You made a significant difference to our 300 team
members by continuing to support our service.We made a promise to provide you with a great website, great products, and
most importantly, great service. We are sad that we cannot continue to fulfill
that promise.On behalf of all of us at SimonDelivers, thank you most sincerely for nine
years of support.Liwanag Ojala
President, SimonDelivers Inc.
July 15th, 2008 at 8:07 pm
There’s always peapod.com.
July 18th, 2008 at 9:40 am
I am a mother of 6 small children and have been a Simon Delivers customer for about 7 years. When I received this email I went through the roof! Now, a task that took me about 5 minutes will take me over 2 hours and that is if I don’t take the kids - and I had gotten my grocery shopping bill down to a reasonable level by using SD - no impulse shopping - just what we needed. It is sad that over 300 people will lose their jobs - only making the economic problems that we face worse for them. And that the “best online grocery delivery company in the country” is now out of business - it is a crying shame!