Home Depot - All Sales Are Final
Saturday, May 10th, 2008 by FuzzOf course you have heard by now that the Home Depot is closing three stores in Southeastern Wisconsin. Of the stores are two near my home — Home Depot, Beaver Dam and Home Depot, Fond du Lac.
Before my kitchen-remodeling project, I bought some tiles from the Beaver Dam store. Luckily, I purchased the rest of my supplies from Home Depot or Menards in West Bend. Today, when I went to take back the extra tiles that I had, the lady at the Home Depot in West Bend said, “sorry, sir, all sales from Beaver Dam or Fond du Lac’s stores are final.”
WTF? It’s a national chain store that is corporately owned. What’s the difference if I bring back a box of tiles that it stocks at every single Home Depot store?
Since I’m sure I’ll end up buying from The Home Depot again, I’ll simply return the tiles without my receipt, so as to get in-store credit. It’s just ridiculous, though, that I have to jump through hoops to get $6.97 back.
On another note, I think that it’s completely ridiculous that The Home Depot will come in to a town, build these sprawling stores on vacant land, and then close up shop within three years. All while vowing to open 36 new stores in the U.S. this year. How about making your other stores profitable before building new ones?
